1. Return Period
Customers may return items within 7 days of successful delivery.
2. Return Conditions
To be eligible for a return, your item must be:
- Unworn and unwashed
- In its original condition, including all tags and packaging
- Accompanied by a video recording of the unboxing process and any relevant photos as proof of defects.
3. Reasons for Return
We will accept returns for the following reasons:
- Manufacturing defects, such as tears or incorrect sizing.
4. Return Process
To initiate a return, please contact our customer service team at hauluc@arvnuniforms
- You will be provided with a return shipping label.
- Once we receive the returned item and verify the defect, we will process your exchange within 3 business days.
5. Exceptions
We cannot accept returns for the following reasons:
- Incorrect size or style selection
- Customer error
- Damage caused by the customer
ARVN Uniforms reserves the right to refuse a return if the item does not meet the return conditions.